Privacy Policy

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Place an order
• Contact us
• Interact with our Services

This may include:

• Full name
• Phone number
• Email address
• Billing and shipping address
• Account login details (username, password)
• Communication preferences

1.2 User-Submitted Content

To provide our customized products, we may collect content that you submit, including:

• Photos
• Text, messages, quotes
• Design references or instructions

Important:

You confirm that:

• You own or have permission to use this content
• It does not violate any copyright, privacy, or third-party rights

1.3 Payment Information

We use third-party payment processors such as Razorpay to handle payments.

We do not store your full card or payment details. Payment data is processed securely by Razorpay in accordance with their privacy policy.

1.4 Automatically Collected Information

When you use our Services, we may automatically collect:

• IP address
• Device type and browser
• Operating system
• Usage behavior (pages visited, time spent, interactions)

This helps us improve performance, security, and user experience.

We process your information for the following purposes:

• To create, design, and deliver customized products
• To manage orders and provide customer support
• To communicate updates, confirmations, and service messages
• To improve our website, services, and user experience
• To detect and prevent fraud or misuse
• To comply with legal obligations

We only process your data when we have a valid legal basis to do so.

We do not sell your personal data.

We may share your information only in the following cases:

3.1 Service Providers

We may share data with trusted third parties such as:

• Payment processors (e.g., Razorpay)
• Delivery and logistics partners
• Website and technology service providers

These parties only access information necessary to perform their services.

3.2 Business Transfers

In case of a merger, acquisition, or sale of business assets, your data may be transferred as part of that transaction.

We use cookies and similar technologies to:

• Ensure website functionality
• Remember user preferences
• Improve performance and user experience

You can control or disable cookies through your browser settings. However, some features of the website may not function properly.

We retain your personal information only as long as necessary to:

• Fulfill your orders
• Maintain business records
• Resolve disputes
• Comply with legal obligations

Order-related data and user-submitted content may be retained for record-keeping and legal purposes even after order completion.

We implement appropriate technical and organizational measures to protect your data.

However:

• No system is 100% secure
• Data transmission over the internet is at your own risk

You are responsible for maintaining the confidentiality of your account credentials.

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect data from minors. If such data is identified, we will promptly delete it.

Depending on applicable laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing

To exercise your rights, contact us at the email provided below.

You may opt out of promotional messages at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

Note: You will still receive essential service-related communications.

Currently, we do not respond to Do-Not-Track (DNT) signals due to the lack of a standardized system.

We may update this Privacy Policy from time to time.

Any changes will be reflected with a revised "Last Updated" date. We encourage you to review this policy regularly.

If you have any questions or concerns about this Privacy Policy, you may contact us:

You may request to:

• Review your personal data
• Update your information
• Delete your data

To do so, please contact us via email with your request.